Privacy Policy

Last Updated: September 2026

At Knowledge Axis, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, use our services or interact with initiatives within the Knowledge Axis ecosystem.

Knowledge Axis operates across education, quality assurance, technology, professional learning, assessment, employability, secure documentation and institutional development. Depending on how you interact with us, different information may be collected and processed.

1. Information We May Collect

We may collect information that you voluntarily provide when you:

• Contact us through our website
• Submit an enquiry or request
• Register for a programme, event or service
• Request information about our initiatives
• Apply for educational or professional opportunities
• Communicate with us by email, telephone or other channels
• Participate in assessments, training or institutional activities

This information may include:

• Name
• Email address
• Mobile or telephone number
• Organisation or institution details
• Professional or educational information
• Information included in your enquiry or communication
• Other information that you voluntarily choose to provide

You should only provide information that is relevant and necessary for the purpose for which it is being requested.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General website usage information

This information helps us understand how visitors use our website and improve its functionality, security and overall experience.

3. How We Use Your Information

Information collected through our website may be used to:

• Respond to enquiries and requests
• Provide information about our services and initiatives
• Process applications and registrations
• Deliver educational, professional or institutional services
• Communicate regarding programmes, services or enquiries
• Maintain records relating to our activities
• Improve our website, systems and services
• Maintain website security and prevent misuse
• Meet applicable administrative, legal or regulatory requirements

Our objective is to use information responsibly and only for legitimate purposes connected with our activities.

4. Education, Assessment and Institutional Information

Some Knowledge Axis initiatives involve education, assessment, certification, professional learning, employability and institutional development.

Where such activities require the collection of academic, professional or institutional information, that information may be processed for purposes such as:

• Programme administration
• Learner support
• Assessment
• Academic or professional records
• Certification or recognition
• Verification
• Institutional administration
• Service delivery and reporting

Where appropriate, additional information or specific privacy notices may apply to individual programmes or services.

5. Secure Documentation and Records

Certain activities within the Knowledge Axis ecosystem may involve academic records, certificates, transcripts or other institutional documentation.

Where such information is handled, appropriate measures may be applied to support:

• Accuracy
• Authenticity
• Confidentiality
• Integrity
• Controlled access
• Reliable retrieval and verification

The information required for these purposes will depend on the particular service or activity involved.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better user experience.

Cookies may help us:

• Remember preferences
• Understand visitor interactions
• Analyse website performance
• Improve website functionality
• Support security and technical operations

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Sharing of Information

We do not intend to sell or commercially trade your personal information.

Information may be shared where reasonably necessary to provide a requested service, operate our systems, administer programmes or fulfil legitimate organisational requirements.

This may include sharing information with:

• Relevant Knowledge Axis initiatives or associated organisations
• Service providers supporting our website or technology infrastructure
• Educational, assessment or institutional partners where necessary
• Professional or technical service providers
• Government, regulatory or legal authorities where required by law

Where information is shared, we seek to ensure that it is handled appropriately and only for relevant purposes.

8. Third-Party Websites

The Knowledge Axis website may contain links to websites operated by other organisations or initiatives within the wider ecosystem.

These websites may have their own privacy policies and terms of use.

Knowledge Axis is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policy of any external website before providing personal information.

9. Data Security

We take reasonable measures to protect information against unauthorised access, misuse, alteration, disclosure or loss.

Depending on the nature of the information and the system involved, security measures may include:

• Access controls
• Authentication mechanisms
• Secure technology infrastructure
• Data protection procedures
• Administrative safeguards
• Monitoring and maintenance of systems

However, no internet-based system can be guaranteed to be completely secure. Users should therefore understand that transmission of information over the internet carries inherent risks.

10. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including where retention is required for:

• Educational or professional records
• Assessment and certification
• Institutional administration
• Legal or regulatory obligations
• Dispute resolution
• Legitimate business or operational requirements

The appropriate retention period may vary depending on the nature of the information and the service involved.

11. Your Choices and Rights

Depending on applicable law and the nature of the information concerned, you may have rights relating to your personal information.

These may include the ability to:

• Request information about personal data held about you
• Request correction of inaccurate information
• Request deletion where applicable
• Withdraw consent where processing is based on consent
• Raise concerns regarding the handling of your information
• Request clarification regarding how your information is being used

Some requests may be subject to legal, regulatory, contractual or record-keeping requirements.

To make a privacy-related request, please contact us using the contact details provided on our website.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate involvement or authorisation from a parent, guardian or institution where required.

Where an educational programme involves learners who are minors, information may be collected and processed in accordance with the requirements applicable to that programme.

13. Changes to This Privacy Policy

Knowledge Axis may update this Privacy Policy from time to time to reflect changes in our services, technology, organisational practices or applicable requirements.

When changes are made, the updated version will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or wish to make a privacy-related request, please contact us through the Contact Us section of the Knowledge Axis website.

Knowledge Axis
Connecting Knowledge, Capability, Opportunity & Impact.

Email: [Add official email address]
Phone: +91 7888222244 +91  7888222266
Address: Corporate Office: 1203, Kamdhenu 23 West, Kopar Khairane, Ttc Industrial Area, Thane Belapur Road, Navi Mumbai, 400705 Maharashtra